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AI-enabled human operations team for agencies

Inbox, projects, and back-office support through one human point of contact.

Your data stays private and protected. Every team member signs an NDA, access is limited to the people working on your account, transfers are encrypted, and we handle data in line with GDPR.

  • Gmail
  • Notion
  • Google Cloud
  • Slack
  • Microsoft Teams
  • Trello
  • Asana
  • Codex
  • Claude Code

What we do

Agency operations, managed by people and supported by AI.

Explore Services

One contact for your whole back office

ScaleVirtual manages your back-office work, from inbox and project coordination to reporting and admin.

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YT
YTVideos.io × ScaleVirtualSince Mar 2025
Hours saved / month312
Tasks completed186
SOPs created38
Client satisfaction96%
Client satisfaction96%
312 founder hours saved every month across operations

Operations & back office

Inbox management, project tracking, bookkeeping, hiring coordination, and client updates.

Case studies
Starting at · USD$1,299/ month
  • Operations & task management
  • Team coordination
  • Client coordination
  • Documentation & SOPs
  • AI workflows
  • Regular updates
  • Agreed coverage, up to 24/7

One customizable team

Scope, workload, and coverage determine your price. Start with a 3-day free trial.

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Why we built ScaleVirtual for agency owners.

We built ScaleVirtual inside our own agency: a dedicated team, AI on the repetitive work, and one point of contact who owned outcomes. If admin is quietly eating your week, that is exactly the problem we exist to take off your plate.

How to start working with ScaleVirtual

ScaleVirtual Book a call step
Step 1

Book a call

Book a free 15-minute call to discuss your agency workload and the operations you want ScaleVirtual to manage.

ScaleVirtual Start your 3-day free trial step
Step 2

Start your 3-day free trial

We send a simple agreement, no upfront payment, and you start handing work over. Our human operations team gets straight to your agency work.

ScaleVirtual Continue only if you like step
Step 3

Continue only if you like

If the trial works for your agency, agree your ongoing scope and monthly price. Continue only if you choose to.

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YTVideos.io case study

312 founder hours saved every month across operations

“Scale Virtual helped us bring much more structure to our day-to-day operations. Project tracking is clearer, freelancer coordination is easier, and client updates are much more organized.”

YTVideos.io team, Media & content agency

Hours saved / month312
Tasks completed186
SOPs created38
Client satisfaction96%
YTVideos.io operations dashboard built by ScaleVirtual
Cyan case study

Support tickets up 32% handled without dropping response time

“Scale Virtual gave our operations the structure and visibility we were missing. Our workflows are clearer, tasks are easier to manage, and communication is much more consistent.”

CYAN team, Industrial data & institutional support

Tickets handled1,248
Average response18m
Client satisfaction96%
Institutional accounts12
Cyan operations dashboard built by ScaleVirtual
Clientness case study

Lead-to-meeting flow unified into one structured pipeline

“Scale Virtual helped us bring our lead and sales process into one organized system. Our follow-ups are more consistent, the CRM is easier to manage, and the team has much better visibility across the pipeline.”

Clientness team, AI lead flow & sales operations

Leads captured1,248
Qualified leads356
Meetings booked89
New clients31
Clientness operations dashboard built by ScaleVirtual
New Balance Studio Floor case study

Bookings, resources, and client journey run as one system

“Scale Virtual helped us bring structure to our day-to-day studio operations. Bookings are easier to manage, the team has clearer processes, and the client experience is much more consistent.”

New Balance Studio Floor team, Studio bookings & floor operations

Bookings / month148
On-time rate96%
Client rating4.8/5
Repeat rate68%
New Balance Studio Floor operations dashboard built by ScaleVirtual

What agency owners say

Thank you for this week. I had my evenings back and nothing got missed.

Brad

You paid for yourselves in the first week. I should have done this a year ago.

Lewis

Thank you! I did not have to chase anyone today. That has not happened in a long time.

Kate

Really appreciate it. We took on three more clients and I did not have to hire anyone.

Steven

Thanks again for today. Everything was closed before I even asked.

Curtis

You got how we work faster than anyone I have ever hired. Thank you.

Kyla

Just one person to message now, and my whole week feels calmer. Thank you.

Jen

Thank you for the report. I can finally see everything in one place.

Marcus

FAQs

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